Conditions
We approve refund requests for purchases made within 30 days under the following conditions:
- The product has an unsolvable technical issue (e.g., a bug) that originates within the product itself.
- The issue renders the product unusable (e.g., crashes or prevents normal operation).
- All system requirements outlined on the product's page were met at the time of purchase (*).
Please note
- This refund policy applies exclusively to purchases made through our online shop. For purchases made through third-party dealers, please contact them directly to request a refund under their terms and conditions.
- Sound Expansions are non-refundable.
* System requirements
For detailed system requirements, visit our Compatibilty chart